Frequently asked questions

What does VOIPHUB do?

VOIPHUB’s primary goal is to integrate various technologies and providers into a single, efficient system tailored for the client’s internal use. The company also develops custom CRM systems adapted to client needs, identifies the most cost-effective global communication routes and monitors their technical performance, sells DID numbers, and implements AI-based solutions tailored to specific business requirements.

How does cooperation work?

The process begins with an analysis of the client’s requirements and existing infrastructure. Based on this, suitable providers and technologies are selected, followed by server configuration and service integration. As a result, the client receives a fully operational communication system, which may include voice services, call automation, or messaging solutions.

How are communication routes selected?

VOIPHUB conducts route testing to evaluate voice traffic quality, checks stability between operators, identifies poor connection quality, detects potential call interception or eavesdropping, and uncovers other connection issues. Based on this analysis, the most suitable solution is offered at a competitive price, aligned with the client’s needs.

What SMS solutions can be implemented?

The SMS infrastructure enables sending notifications, service messages, and one-time verification codes.

  • Connecting an SMS provider
  • Integrating message delivery via API
  • Configuring notifications via Telegram or WhatsApp

What AI solutions can be implemented?

AI solutions can provide the following capabilities:

  • Automatic call handling
  • Conversation analysis
  • Speech recognition
  • Automated responses based on predefined context
  • Call content evaluation
  • Call routing to the appropriate department
  • Surveys and questionnaires

What is a DID number?

A DID (Direct Inward Dialing) number is a virtual phone number that can be connected to IP telephony. It allows businesses to receive calls from specific countries and route them into their telephony system.

Do you assist with connecting such numbers?

Yes. As part of the project, suitable number providers are selected and integrated into the client’s IP telephony system.

  • Access to a database of available DID numbers
  • Selection of numbers for different countries and use cases
  • Competitive pricing options

Available numbers can be viewed here: https://voiphub.com/did-market/

How is pricing determined?

Pricing depends on:

  • Project complexity
  • Scope of infrastructure setup
  • Services and solutions involved

In some cases, a standard price list is applied; however, larger projects are typically calculated on an individual basis.

Technical support

For inquiries, please contact:

Requests are routed to the appropriate specialists depending on the nature of the inquiry.